Frequently Asked Questions

How many persons can occupy one room?
Our maximum amount of persons per room in Hayahay Resort is:
- 2 adults OR
- 3 adults (with extra bed, additional charge of P 700 per night) OR
- 2 adults and 2 kids below 5 years (with extra bed, additional charge of P 700 per night)

Children Policy: 1 child(ren), no older than 5, may stay free of
charge when staying with their parents or guardian.

Is breakfast included in the room price?
No. Breakfast is extra and costs between P 150 and P 250 (depending on your order)

Is Hayahay Resort located on Alona Beach?
Yes. Directly on the beach (beach front)

Are transfers from/to pier/airport included in the room price?
No. Transfers are not included, but we can arrange them for you. Inquire for prices.

How can I confirm my reservation?
To confirm a reservation at Hayahay Resort we request the payment of the first night per room.
We can send you either our bank details (only bank accounts in the Philippines and in Europe) OR
you can use the on-line booking system on our website. It is provided through a company called DirectWithHotels Ltd. and they will charge your credit card with 10% of the total amount to secure your booking.

Does Hayahay Resort offer island trips/ dolphin watching tours?
No, we don't offer island trips/dolphin watching tours, but on request we can organize a car or van for trips to the Chocolate Hills (P 2500 - 3000.-), as well boat trips for dolphin watching or day trips for snorkelers (P 1500.-). These trips can be arranged after your arrival.

What time is Check in time in Hayahay Resort?
Check In time is 2 PM / Check Out time is 12 noon.

How can I change my reservation, which I did through DirectWithHotels?
Please use the link on your confirmation email to modify or cancel your reservation:
"If you wish to make any changes to your reservation, kindly click on
the link below or copy and paste the link into your browser:
http://www.secure-guestv4.com/modify/modify_login.php?hotel_id=780"

 


 

 

 

 

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